Privacy Policy

Overview

This website (nuslume.com.au) is operated by Nusfun Pty Ltd (“Nusfun”, “we”, “us”). NUSLUME™ is Nusfun’s off-grid and hybrid energy solution platform. This policy explains how we handle personal information in connection with this website and enquiries made through it.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information collected through this website

This website includes a project enquiry form that prepares an email in the visitor's own email application. The website does not store or process the form data and does not require an account, and does not set cookies for advertising or tracking purposes.

Our hosting and content-delivery provider processes standard server and network information — such as IP address, browser type, requested page and timestamp — for security, availability and abuse-prevention purposes.

Information you send us

If you use the enquiry form or contact us by email, we collect the information you choose to provide, which typically includes your name, organisation, email address and the details of your project enquiry. We use this information only to respond to your enquiry, to assess project requirements, and to maintain a record of our correspondence.

Disclosure

Project enquiries may be discussed with our technical and supply-chain support partner, Shanghai Jinjiang Electronic Technology Engineering Co., Ltd., and with suppliers or engineering consultants where this is necessary to assess or respond to your enquiry. We do not sell personal information, and we do not disclose it for marketing purposes.

Because our technical support partner is located in China, information relating to a project enquiry may be accessed outside Australia. We share only what is required to assess the enquiry.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and correction

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete correspondence records. Write to info@nusfun.com.

Complaints

If you believe your privacy has been breached, contact us at info@nusfun.com. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner.

Changes

We may update this policy from time to time. The current version is always published on this page.

Contact

Nusfun Pty Ltd
Melbourne, Australia
info@nusfun.com